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20,653 client care representative interview questions shared by candidates

I can't remember the questions word for word but the questions were along the lines of: Why United Healthcare? Think of a time when you or a colleague needed help on the job,how was it handled? Describe a time when you had to regain a customers trust... Tell me about a time when you witnessed someone on the job acting out of compliance? These are the exact questions but I did notice my interviewers had a sheet of paper with a lot of questions on it that they just randomly chose from to ask me. Just be prepared for behavioral type questions.
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Customer Care Advocate

Interviewed at UnitedHealth Group

3.4★
Aug 30, 2015

I can't remember the questions word for word but the questions were along the lines of: Why United Healthcare? Think of a time when you or a colleague needed help on the job,how was it handled? Describe a time when you had to regain a customers trust... Tell me about a time when you witnessed someone on the job acting out of compliance? These are the exact questions but I did notice my interviewers had a sheet of paper with a lot of questions on it that they just randomly chose from to ask me. Just be prepared for behavioral type questions.

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