Have you had any call centre and sales experience
Client Advisor Interview Questions
51,133 client advisor interview questions shared by candidates
Some questions were like: Can you work any hours between 8am - 11pm est? Also was told, this position starts off at $10 hourly(no matter what I saw online at other sites)and if I am willing to accept that?(they don't tell you that u are given more than 1 choice in salary like $10.50 plus $1k bonus after 6mos(as temp), or $11.00 hourly & then goes up to $11.50 + benefits if hired on, etc(plus crazy over time). Oh, and only was interviewed by 1 person & you get to choose who does the interview from a list of people they provide w/time slots and a calendar to pick what days and times work for you.
q: what do you think you can give more than all these people working here?
Why Apple?
Why H&M? What has your past work experience done to make you a good team player/ good fit for H&M? What is commercializing? Do you know what I.P.P is?
why you are interested to work with h&m?
How would you troubleshoot an external monitor that isn't working?
How do you quickly build a customer's confidence in your ability to resolve their issue?
Roleplay: A customer has just left an Apple retail location and his phone was working while at the store, but now that he's home, nothing is working.
What is customer service to you?
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