Describe a time when you had to deal with a very disgruntled customer and managed to make him/her happy.
Claims Handler Interview Questions
338 claims handler interview questions shared by candidates
Why this job
An example of dealing with a difficult customer. They will also tell you they have to do a personal credit check to work for this company because it's related to finance, even though it's just a call centre role.
my manager at them time asked me to tell me about myself outside of work what my interests were?
Where do you see yourself in 5 years?
Tell me how you dealt with a difficult customer etc, tell me how your prioritise deadlines, how do you deal with conflict, how do you manage under pressure
What do you k is about insurance
giving real work examples
Tell us about a time you dealt with a difficult situation
What do you know about Markel?
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