One thing we are generally concerned with is people coming from jobs were they are mobile and moving around. Here, you are at a desk 8 hours a day on the phone. Why shouldn't I be concerned?
Claims Coordinator Interview Questions
8,276 claims coordinator interview questions shared by candidates
Describe a situation you have been in when a customer was angry with you. How did you handle it?
Any general question...really didn't matter.
Asked questions off the resume.
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The usual, the department manager spent most of the interview looking at a piece of paper and asking questions from it. She may have looked at me twice in the approximately 20 minutes I was in her larger than everyone else's cubicle.
Why do you want to work for Geico? Have you applied anywhere else? What can Geico do so you can turn-down offer in case other company reaches out to you? Tell me a time when you've helped an upset customer? Tell me a time when you couldn't help a customer? Tell me a time you've done outstanding customer service? Why did you leave/want to leave current job (they will ask about every job on your resume)? Why do you want to work in insurance? They will tell you, this position requires testing--do you have any anxiety about that? Where do you see yourself in 5 years?
Where do you see yourself in 5 years?
Where else are you interviewing?
describe a time where you had an angry customer and how you handled the interaction.
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