Name a time you had an unhappy customer and how you handled the situation?
Claim Representative Trainee Interview Questions
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Explain a time when you had to use a computer and talk on the phone or answer questions at the same time.
Something like "How do you manage a project deadline?"
•How would you deal with an unethical situation?
•How many years of data/excel/powerpoint experience do you have?
Are there kids in the home? What is your related experience?
Why do you want to work here?
None of the questions were overly difficult or unexpected. When Progressive sends you the email about how to prepare for the interview, there are a few general questions already that you can prepare for. Though those specific questions weren't asked of me, the answers I had prepared for them ahead of time helped me easily answer the situational questions. Since I prepared ahead of time I already had a few situations lined up to address.
Describe a situation in which you had an argument with a coworker. How did you resolve the situation.
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