First was the introduction round where you have to introduce yourself.
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About myself, experiences, cons/pros, criticism I've received working in other companies, expected salary, time availability.
Abt urself,y u left previous job,abt social media, college life/schooling life
why did you leave your previous job?
Tell me about yourself and will you work night shifts
About the self intro and projects
Tell me about a time where you had to deal with a difficult customer, how did you handle it?
There were just general questions about past jobs which they obviously give to everybody as there is a set list. Then they gave me the typing test on a laptop.
What do you believe the role of the live chat agent entails?
WHAT IS CUSTOMER SERVICE?
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