they asked me about the communication skills
Chat Agent Interview Questions
1,381 chat agent interview questions shared by candidates
Name a time when you had to give a customer bad news.
How would you handle a situation where you couldn't resolve an issue for a customer?
Tell me about you experience?
Os clichês, ponto positivo e negativo, quem é você, o que pretende
1. Tell me about yourself?(most important question) 2. Difference between customer delight and good customer service.
How would you describe great customer service?
Tell me about a time when you had to troubleshoot something yourself.
Give us an example of a difficult task you had to accomplish
Self-introduction and then talk about general topics
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