I can’t remember , it was basic information
Centre Customer Service Associate Interview Questions
1,698 centre customer service associate interview questions shared by candidates
Egs of Contact Centre/Customer Service Difficult situation
Introduction, Why Sales after Engineering, About job role, Mock call on convncing parents to byjus demo class
How are you going to turn the center into a profitable one? Business is down 20% in most centers year over year. Some are meeting fiscal goals because they are in affluent areas. What will you do that will be different to improve this center?
If we do not provide you, your expected salary then would you join us?
Asked about previous experience and other general questions such as personal weaknesses and strengths.
What's your career goals in the near 3 to 5 years?
Explain a time when you exceeded a customer's expectations?
Where would you like to see yourself in next 5 years.
What is shrinkage and Attrition
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