There wasn't a question that I considered difficult or unexpected.
Center Manager Interview Questions
1,621 center manager interview questions shared by candidates
HR Manager asked me how I felt about my ability to manage a large department of ~500 associates given I'd only managed small groups up to this point.
Hiring Manager asked how I felt about addressing large groups at offsites and such.
"Tell me about yourself." (phone interviews can be difficult because 55% of the message can be lost or misconstrued since this percentage of the message is attributed to body language)
Asked basic questions. Asked me what my current day on the job looked like.
None of the questions were hard, they were directed toward managers working in a call center. They centered around CSAT and NPS.
Please share an example of how to navigate through uncertainty
I don't remember any of the questions.
You see a co-worker take money from their register, what do you do?
My thoughts on Management and Culture
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