They will ask you to tell them a bit about yourself and why you are leaving your current job (if applicable) and then they go into the STAR-method interviewing. For the general questions, stick to what's on your resume and sound sure of what you're saying.
What is your name?!
Do you speak a language I don't speak?
What do you consider to be excellent service?
what is Multichoice? what do they offer? what change can you bring in the contact centre
Are you competitive?
What can you do for this company?
Por que eu devo contratar você?
None to include. Every question was typical, such as "What would your last employer say about you?" and "What was your least favorite part about your last job?"
Basic questions about previous employment, work detail & how I would rate myself. Background as to former employment & the interviewer shared some of their past work history.Interview was basic questions of past work history, personal opinion, work ethic & what I was thought of by my managers with a few pages worth of questions on handling certain situations.
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