Integrity, accountability, collaboration, excellence & service are CBA values. What action you will take to ensure to meet these values?
Call Centre Support Interview Questions
689 call centre support interview questions shared by candidates
Give an example of a time when you've diffused a difficult situation with a customer.
What are your top 3 strengths and when have you used them?
What is your greatest strength?
What I haven't achieved yet and what barriers are there to achieving it.
How would you deal with a customer saying no to an offer of services?
How would you deal with a difficult customer? Tell us about your experiences in dealing with customers?
Previous experience and two competency questions
Why do you suit this role ?
How do you deal with personality clashes amongst your employees?
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