Asked about day to day duties in current job & why I was looking to move job
Call Centre Interview Questions
689 call centre interview questions shared by candidates
Competency-based and questions about the company
Describe myself in three words?
What motivated you to apply for the role?
Give me an example of a time you delivered excellent customer service.
Asked about customer service experience
None that I could recall
Tell us about situation when mis-communication happen between you and client what action you took and what was outcome?
Integrity, accountability, collaboration, excellence & service are CBA values. What action you will take to ensure to meet these values?
Experience based questions
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