Call Centre Customer Representative Interview Questions

Call Centre Agent

Interviewed at Rentokil Initial

3.6★

Apr 6, 2021

Describe myself in three words?

Outbound Call Centre Agent

Interviewed at Rentokil Initial

3.6★

Dec 4, 2020

What motivated you to apply for the role?

Call Centre

Interviewed at Premium Credit

4.4★

Mar 7, 2017

How would you deal with a difficult customer? Tell us about your experiences in dealing with customers?

Debt Call Centre

Interviewed at Commonwealth Bank of Australia

3.6★

Jun 17, 2020

Experience based questions

Call Centre Consultant

Interviewed at Commonwealth Bank of Australia

3.6★

Feb 19, 2018

Tell us about situation when mis-communication happen between you and client what action you took and what was outcome?

Call Centre Consultant

Interviewed at Commonwealth Bank of Australia

3.6★

Feb 19, 2018

Integrity, accountability, collaboration, excellence & service are CBA values. What action you will take to ensure to meet these values?

Customer support Agents/Call centre Representatives

Interviewed at Influx

3.2★

Oct 17, 2022

Describe your previous work experience. Share two weaknesses that you have. Tell me about the KPI's at your last job. How would I contribute to the team's success? Why do I want to work at their company? Where do you see yourself in 2-3 years? Tell me about a situation where you exhibited adaptability. What would you say makes you unique?

Call Centre Agent

Interviewed at Ipsos

3.4★

Dec 4, 2017

Die waren niet lastig, want perfect doorlopen!!!

Call Centre Agent

Interviewed at TELUS

3.5★

Feb 1, 2016

How would you sell a product?

Call Service Centre Specialist

Interviewed at Micron Technology

3.9★

Apr 8, 2013

Questions asked are pretty standard such as my expectation of the job role, what is my job aspiration, what is my strengths, and why you think you are suitable for this role.