Have you worked in a call centre before?
Call Centre Customer Representative Interview Questions
689 call centre customer representative interview questions shared by candidates
To tell them more about myself
Please state your strength? What are your strength?
why do you want the job
What experience do you have in customer service?
What would I do if I was unable to help a customer on an inbound call, what process would I follow ?
how would you handle an irate customer?
They asked about myself and how would adapt to the new role
Would I help an colleague make his target if it meant missing mine (by a large percentage)
How to deal with people who don't want to talk
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