Do you have call centre experience
Call Centre Agent Interview Questions
689 call centre agent interview questions shared by candidates
Tell us about situation when mis-communication happen between you and client what action you took and what was outcome?
Integrity, accountability, collaboration, excellence & service are CBA values. What action you will take to ensure to meet these values?
Experience based questions
Give me an example of a time you delivered excellent customer service.
Asked about customer service experience
None that I could recall
What do you know about BG?
What I haven't achieved yet and what barriers are there to achieving it.
What is your greatest strength?
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