Typical questuons, even though position was health care related and my resume speaked to volumes in IT related experience, believe they didn't even take the time to read my CV
Call Center Manager Interview Questions
256 call center manager interview questions shared by candidates
How do you deal with different, challenging personalities?
What systems have you implemented?
How do you manage productivity
Are you okay with on-site? How many people worked under you? We're trying to grow as a company?
Are you process driven?
Prepare to read a script and sound like a telemarketer.
Standard stuff. What do you bring to the job? What's your work style? Where are you 5 years from now?
Who's that? We're hiring but it's 300 miles away.
what are your thoughts on continuous training?
Viewing 101 - 110 interview questions
See Interview Questions for Similar Jobs
Supervisor Call Center TeamCustomer Care ManagerCustomer Support ManagerCall Center RepresentativeTeam ManagerContact Center ManagerHelp Desk ManagerHelpdesk ManagerCall Center SupervisorDirector Call Center OperationsCustomer Service DirectorCustomer Service ManagerContact Center SupervisorCall Center AnalystManager Customer ServiceCustomer Service Team LeaderCall Center SpecialistCustomer Service SupervisorCall Center Director