Why do you want to work as Cabin Crew for BA? What do you think the main challenges of the job will be? How do you think you will cope with the training? Tell me a time when you have excelled customer service? Tell me a time when you turned a negative customer experience into a positive one? Tell me a time when you have had to stick to rules? Tell me a time when you have broke the rules? What was the impact of this? Tell me a time when you have been under pressure? How did you cope with this? What did you gain from it?
