Tell me what do you know about TD bank,describe you current duties during the day,what is a customer service means to you,what salary do you expect,what is you availability,where are you living and what area is suitable for you,how many languages do you know,how do you cope with stress.
Why TD bank, especially since banking is not you college major?( i am a full time college student)
Group interview: "What does legendary customer experience mean to you?, give an example of a time where you have received and a time you have provided legendary experience" - Role play questions: They would give you a sheet with product benefits, you will have to try to sell it to the interviewer/customer. Panel interview: General questions: "Where do you see yourself in 5 years", "Why TD?". "What does legendary mean to you?", "Give an example of a legendary experience" Personality questions - ie "Have you ever seen something unethical happen at your previous jobs? and what have you done about it?"
Why do you want to be with us?
How do you deal with Irate customers?
Do you have experience working in any financial institutions?
Why should I NOT hire you ?
Describe the best customer service experience that you have ever had?
What interests you about a career in banking?
Why I wanted to work at the bank.
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