Tell me about a time when you had a difficult customer/caller, and was not able to satisfy them. Why?
Auto Claims Adjuster Interview Questions
282 auto claims adjuster interview questions shared by candidates
Where do you see yourself in 5 years
Are you comfortable taking back to back calls? Sitting for long periods? Taking two scheduled 20 minute breaks that are provided to you ? [if you are in the middle of a call, you will need to wrap up that call as others will also be given their breaks at a set time that they wont know when it is....]there is also one 35 minute break, wherein-again-you will be told when to go to break and will have no pre planning for any of the breaks?
Describe a scenario when you provided excellent customer service.
they asked alot of problem based questions as well as personal life situation questions. always use star format to answer.
If I was applying for others jobs- if I had any objections traveling for training- she started reading from a script about Geico and the job description- didn’t make eye contact. She was very unfriendly-serious looking like if she was mad about something. didnt ask me anything about me or my experience. All the questions were yes or no answers.
didnt even get to the interview because of role play
In detail list all of the jobs and employers that you are interviewing with at this time.
Example when a customer was satisfied with claims service
Your strengths and weaknesses and seek examples of past success and failures
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