Associate Technical Support Engineer Interview Questions

215 associate technical support engineer interview questions shared by candidates

In the technical round, questions centred on D.B.M.S., OOPS, and data structure concepts were asked. For Managerial round the inquiry was connected to how much do you know about the company and job role which they are providing.
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Associate Technical Support Engineer

Interviewed at Salesforce

4.1
Feb 25, 2023

In the technical round, questions centred on D.B.M.S., OOPS, and data structure concepts were asked. For Managerial round the inquiry was connected to how much do you know about the company and job role which they are providing.

Question 1: What is the difference between TCP and UDP? Answer: I explained that TCP is connection-oriented and ensures reliable data transfer with acknowledgment, whereas UDP is connectionless, faster, but does not guarantee delivery. Question 2: Can you describe a time when you solved a technical issue under pressure? Answer: I shared an example from my academic project where I troubleshot a server connection issue during a live demo, explained my step-by-step approach, and highlighted how I resolved it quickly. Question 3: Why do you want to join Kinaxis? Answer: I mentioned my interest in technical support, problem-solving, and the company’s reputation for innovation in supply chain management.
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Associate Technical Support Engineer

Interviewed at Kinaxis

4.2
Sep 20, 2025

Question 1: What is the difference between TCP and UDP? Answer: I explained that TCP is connection-oriented and ensures reliable data transfer with acknowledgment, whereas UDP is connectionless, faster, but does not guarantee delivery. Question 2: Can you describe a time when you solved a technical issue under pressure? Answer: I shared an example from my academic project where I troubleshot a server connection issue during a live demo, explained my step-by-step approach, and highlighted how I resolved it quickly. Question 3: Why do you want to join Kinaxis? Answer: I mentioned my interest in technical support, problem-solving, and the company’s reputation for innovation in supply chain management.

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