The area manager was concerned because I was more operations instead of sales. Just be relaxed, dress professionally, be the part and smile. I found that when I went in completely unprepared and clear headed is when I seem to have the best interviews. I have gone on many interviews because I like to keep my skills sharp, but just be calm, talk slow and clear. Be honest, and keep answers simple because you can "talk yourself out of a job".
Give me a occasion where you were faced with a difficult client?
What would you tell a customer if they requested a service or product not available at Suntrust?
What do you know about Amscot?
Have you ever had an issue with another associate and how did you solve it?
If I had to choose one I guess it would be when she asked if I could start at the beginning of the next week. I don't like to burn bridges so I wanted to give a two weeks notice on my job.
Where do you see yourself in 5 years?
Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?
The general questions were all very typical. I usually enjoy the ones that stump others like "what is one of your weaknesses?" Or "Tell me a time you made a mistake."
What do you know about DFA?
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