None were difficult pretty standard behavioral interview
Adjuster Interview Questions
6,005 adjuster interview questions shared by candidates
None of the questions were overly difficult or unexpected. When Progressive sends you the email about how to prepare for the interview, there are a few general questions already that you can prepare for. Though those specific questions weren't asked of me, the answers I had prepared for them ahead of time helped me easily answer the situational questions. Since I prepared ahead of time I already had a few situations lined up to address.
I didn't think any of the questions were difficult or unexpected. They use the STAR system of interviewing so if you understand that you will do fine.
A time where you used problem solving
Tell me a time when you had a conflict with an internal or external customer? What tactics did you use to get their buy in?
STAR approach
name a time you should have done something and didnt what was the outcome?
Tell me about a time you had to deal with an unhappy customer and what was the result?
Tell me about a time you were unhappy with how you handled a client/customer.
What was a mistake you made in your career and how did you rectify it. Give specific examples.
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