Account Representative Interview Questions

4,104 account representative interview questions shared by candidates

What was my previous sales experience and how it would translate to this company? Why did you leave your last role? Why I was looking to change industries? My overall impressions of the company? What did I know about the company to start with? Tell me about your work experience and explain how that applies to this role? How would you handle a customer's order being incorrect, back ordered, etc.? What do you do when you face opposition from former and potential customers? You are speaking with a former customer and they are very happy with their current vendor how do you handle that situation? How do you handle not having all the information right off the start? What do you do to prepare yourself to do cold calls? How comfortable are you speaking with customers and cold calling?
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Account Representative

Interviewed at CDW

3.5
Apr 11, 2022

What was my previous sales experience and how it would translate to this company? Why did you leave your last role? Why I was looking to change industries? My overall impressions of the company? What did I know about the company to start with? Tell me about your work experience and explain how that applies to this role? How would you handle a customer's order being incorrect, back ordered, etc.? What do you do when you face opposition from former and potential customers? You are speaking with a former customer and they are very happy with their current vendor how do you handle that situation? How do you handle not having all the information right off the start? What do you do to prepare yourself to do cold calls? How comfortable are you speaking with customers and cold calling?

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