How would you deal with a frustrated customer?
Account Associate Interview Questions
2,790 account associate interview questions shared by candidates
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What qualities you would like to improve in yourself.
Tell us about your previous experience and how it may contribute to this current position
What was your biggest challenge?
In the first round the recruiter asks for your motivation applying for that specific job at Google and hich soft skills I had that could be useful in my role. In the second round I had to prepare for a case where you show your abilities in sales, knowledge of Google Adwords and ho you interact with your client. The second part of the interview were competency based; I had questions that were sales related, teamwork related, leadership skills related. E.g. What skills does a good salesperson have in your opinion and which of these skills do you have?
Interview questions were quite general, nothing tricky or confusing: my personal traits, qualifications, experience; some "what would you do in case your client <...>" and so on. 95% of what I was asked, I had seen before on the Internet.
Sie haben die Ziele für das Quartal nicht erreicht. Wie stellen Sie sicher, dass es nicht noch einmal passiert?
“Sorry I’m late. Tell me about yourself. Oh wait, my wife is calling. Let me call you back.”
- Vous êtes commerciale et après 5 semestres de croissance fulgurante et de satisfaction client, vos résultats baissent soudainement et le taux de satisfaction client augment de 50%. Que faites vous? - Si malgré tout ce que vous avez fait, les clients restent mécontents, qu’est ce que vous faites?
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