I applied online. The process took 1 day. I interviewed at Zara (New York, NY) in Nov 2012
Interview
It was open call hosted at a hotel. The interview was quick, because of the high valume of candidates. They ask simple questions like past experience and why you want to work for Zara.
I applied online. The process took 2 weeks. I interviewed at Zara (Londres, Inglaterra) in May 2015
Interview
Meeting at Regent Street in London mid May 2015, around 25 candidates shown up. We were shown two videos then had a chat as described in other reviews. I was not a fan of 'raise your hands to answer my questions' which made me feel like at school and I didn't think anyone really remembered who did raise hands and who didn't.
If someone came to the meeting prepared it was a waste of 15 min, so I think Inditex would do better if actually spoke to each candidate for a minute longer instead of showing videos and asking obvious questions about customer service and when company was founded etc. Overall the atmosphere was ok. Then a minute of a chat face to face with one of the recruiters, nothing too challenging really. I don't imagine many people being unsuccessful at this stage.
In a weeks time got a late evening phone call about in store interview next day, unfortunately not about the position I applied to and wanted the most but still will attend and see how it goes and will update if I was offered the job.
I applied in-person. I interviewed at Zara (San Francisco, CA) in Oct 2014
Interview
They had a hiring event during the holiday season. You can check online whether they're hiring. I went in to the store to submit my resume in-person where they had me fill out a mini application as well where I let them know my availability.
So long as you tell them you can work fast-paced, and don't mind exhausting yourself while dealing with many customers (and being friendly to them) while managing your duties, they'll hire you.
Interview questions [1]
Question 1
What was one stressful moment you've had during customer service, and how did you deal with it?