ZS Associates Operation Delivery Associate interview questions

So basically there were 2 main rounds 1. The case study round 2. ‎The Fit/HR interview In the first round they give you a small booklet of 5-6 pages which consisted of 1 business case study. There were 9 questions and we had to write the answers and submit it in the first 30 minutes. After that, they call you for a 1-1 interview and ask you questions about your answers of the case study. It's very logical and you just have to be clear on what you wrote. After that, for the shortlisted candidates from the 1st round, the second round was the HR interview. A typical HR round. Questions like self-introduction, why ZS?, your projects, your extra curricular activities, some basic puzzles and guesstimates.

The Interview Process starts by a case study test the case study involves making bonus plans. The case studies was related to sales force management and by giving sales & marketing solutions. You have to use your statistical and analytical skills here. After giving the 30 mins test, you will need to go for the case study interview which also takes about 30-40 mins , in which we have to explain the approach we used in the case studies and how we get to our results. After Clearing the Case Study Interview , you need to go for the Personal Interview Round with the HR.