Wipro Customer Service Associate interview questions

Interview Detail 1st round was Introduction or Jam 2nd round was Telephonic assessment, 3rd round Manager Round i was rejected in 2nd round because i didn't elaborate their question in a proper way . In second round they want candidate which having strong communication skill. and following are the quest. whatever answer of these question you have to elaborate in vastly.

E-mailed resume then was called back for an interview and accepted the job 4 days later.