I applied online. The process took 4 weeks. I interviewed at Wells Fargo (Gastonia, NC) in Nov 2023
Interview
First interview pretty easy then you need tonuse the STAR method for the second one and make sure you accentuate on how you and only you resolve any of the situation they ask for.
1st interview is a screening. 2nd interview is STAR Format questions. They ask you about 5 questions and may ask follow up questions also. Have a question prepared to ask at the end.
Interview questions [1]
Question 1
Tell me about a time you had to coach someone that was not receptive to coaching.
This job tile will open many doors its all about time managing and leading the teller line with a positive mindset no mater how many conflicts occur throughout the day with fraudsters,customers in a rush and guiding your tellers to give exceptional customer service.
Interview questions [1]
Question 1
Tell me about a time when you proactively gave service to a customer