I applied online. The process took 1 day. I interviewed at Wells Fargo in Feb 2010
Interview
Completed the online assessment via the website. Received an email shortly thereafter congratulating me on successfully completing it. Advised me that a recruiter would contact me soon. Received a phone call from the recruiter a few hours later. Completed a phone interview in which the recruiter used the STAR method of question asking. S- situation, T - task, A - action, R - result. After a brief amount of questions, the recruiter outlined the position, explained the training and the starting wage. The recruiter then scheduled an in person interview.
Interview questions [1]
Question 1
Describe how you handled a difficult situation at your previous employer?
It was a phone call pretty quick and simple, asked about my availability and tell me about a time you had to deal with an upset customer. Tell me how you multitask and work with different computer screens.
Interview questions [1]
Question 1
Tell me about a time you dealt with an upset customer
easy, had 1 interview and 1 phone screening. The questions with hiring manager were at STAR based questions. The phone screening had a few questions but not too much. It was an easier interview but the 1:1 I was kind of nervous. Both interviews were over the phone.
Interview questions [1]
Question 1
How do you manage multiple tasks?
Name a time that you lead a team?
I applied through a staffing agency. I interviewed at Wells Fargo (West Des Moines, IA)
Interview
I went through agency so they call you and set up a phone interview and the person that interviewed me is very helpful and guide me through the whole interview.
Interview questions [1]
Question 1
Tell me about a time you had to work under pressure. How did you handle it?