Wayfair interview questions

Went well and she was very nice. Interview want too long and it’s was quick and easy. She ask easy questions about my part job. How many years experience do I have in customer service?

I could not complete all the steps due to unprofessional interview process management. Two different HRs contacted me. After I shared my availability for the next interview, they sent me 2 different emails which were not related to my interview process. I asked for clarification about the process and send me the correct slot, but I did not get an answer for 4 days. In the end, HR call me and said all of a sudden they decided to hold the hiring process for this position. I spent 2 days on the case study and this is really unprofessional. I had concerns about the company because of having a low rating on Glassdoor but now understood why people are complaining that much. 1- Codility Challenged -- passed 2- HR screening call -- passed 3- Hiring Manager -- passed 4- Case Study -- delivered but the position on hold