It was very interesting. First I went through a phone screening, which was great. The woman I spoke with was fantastic. Super easy going conversation. I made it through to the face to face interview, which was scheduled a week later. Keep in mind It's the first time I've had an in person interview in 12 years so I was nervous going in. The two customer service managers I interviewed with were very nice, but the setting was awkward. The location I was interviewing for hasn't been setup yet so interviews took place in a hotel conference room. There were maybe 6 or 8 stattions setup all doing interviews at the same time, in the same room (strange?). The questions were all situational and they all seemed to kind of ask the same thing; and they didn't really ask much about me, which I thought was strange.