Walmart Customer Service Representative CSR interview questions
based on 258 ratings - Updated Jun 6, 2026
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81%
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Applied online
9%
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In Person
6%
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Employee Referral
2%
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Other
1%
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Campus Recruiting
1%
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Walmart interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at Walmart with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 78.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative CSR roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Walmart overall takes an average of 13 days.
Common stages of the interview process at Walmart as a Customer Service Representative CSR according to 1 Glassdoor interviews include:
Background check: 25%
Skills test: 25%
Phone interview: 25%
Personality test: 25%
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Detailed will take patience and understanding does not have what it takes then one will not make it I almost didn’t make it the questions weren’t hard but definitely something different.
Formal with way too many managers and supervisors in the room reading questions from a list they all shared with no knowledge of what the questions meant. Some of the questions did not apply to the job but were asked anyways.
There was No interview. I applied and received the offers 3 months later. I received the offer through email but I first completed an assessment. They sent me the offer letters to sign