I applied the position online, and completed an assessment. About one week later, I got a phone interview, asking me some questions regarding about my past experience. Also, some basic behavior questions such as "How do you handle a situation that a customer is not satisfied your service?" At the end of the interview, the person told me they have three group interview sessions, and let me pick one . Group interview was fun. I got a partner and played a role with my partner under a make-up scenario. Finally, there were four different department managers asking each of us one questions, and we only had 30 seconds to 1 minute to answer each question.