I applied in-person. The process took 1 day. I interviewed at Victoria's Secret (Los Angeles, CA) in Oct 2022
Interview
Easy Interview Process! They ask you about any retail experience and experience dealing with people. They also give you scenarios in what to do when a customer is angry or needs help looking for an item.
Group interview in about groups of 5. First we had to do some puzzles in our groups and work together whilst someone assesed our team work skills. Then we did a sales roleplay with a partner and a random object. Finally you answer some general interview questions.
Interview questions [1]
Question 1
How would establish a good relationship with a customer?
I applied through an employee referral. I interviewed at Victoria's Secret (Ottawa, ON)
Interview
Super casual and friendly, asked why you want to work here, what you like about the store. Mostly a general check on attitude and sociability. Being friendly, open, and inviting seems to be a good sign of someone to succeed in such a customer service role.