Very streamline, first interview is over the phone with a recruiter and second interview is in person with the store manager. Ask a few questions touching on previous skills that are transferable to the role and 2 role plays towards the end.
Interview questions [1]
Question 1
Can you think of a situation where you went above and beyond for a customer and what was the outcome?
I applied online. The process took 2 weeks. I interviewed at Verizon (Saratoga, CA) in Sep 2024
Interview
2 interviews one recruiter call and one in store. They did the call with the ma after from the store I interviewed and one from another store. The whole thing lasted about an hour.
Interview questions [1]
Question 1
What were your responsibilities at your previous role
I applied online. I interviewed at Verizon (East Brunswick, NJ) in Aug 2024
Interview
Process was simple to get into the interview. Whole interview was pretty simple, no hard questions. As we wrapped up, the manager told me that I did great and would hear back the following Monday or Tuesday to complete a final phone interview before an offer. I waited and waited and heard nothing back. Come that Friday, I emailed the recruiter and once again heard nothing back. Two weeks post interview they closed my application without ever once responding to my numerous emails, or of course the phone call I was promised to receive.
Interview questions [1]
Question 1
Situational roleplay which changes depending on day