I applied through an employee referral. The process took 3 months. I interviewed at Verizon (Dallas, TX) in Mar 2010
Interview
You go through scenario questions, "tell me about a time when you had a chance to make an angry customer happy, what did you do, and what was the end result".
Interview questions [1]
Question 1
What the worst mistake you have ever made in your previous jobs.
Good interview process. Typically, a phone interview with recruiter followed by a face to face interview with prospective manager. The final interview is with human resources