I applied online. The process took 2 months. I interviewed at Verizon (Henrietta, NY) in Jan 2013
Interview
I submitted an application online, and was called to set up a phone interview about a week later. After the phone interview, I went to the call center to take a personality test and a skills test (tested multitasking, data entry while listening to someone speak). Because the training class didn't start for almost three months after my phone interview, I took the two tests about two months after my phone interview. After taking the test, I was informed that about 50% of applicants pass both tests. I was then scheduled for a more in-depth phone interview, which took place a few days later. The recruiter I spoke with was very friendly and easy to talk to, however towards the end of the interview, she informed me that the company may not continue with the hiring because I worked for a retail store selling Verizon products. A week later, she called to let me know that they wouldn't continue with the interview process due to my current employment, but she strongly encouraged me to apply again if I ever left my current position.
Interview questions [1]
Question 1
Part of the skills test required you to sort items by clicking and dragging, while also sorting a different set of items as those appeared. I found this to be fairly difficult because it moved so quickly.
I applied online. The process took 2 weeks. I interviewed at Verizon (Los Angeles, CA) in Jan 2011
Interview
Applied through the company website. Was contacted via telephone for an initial phone interview. Lasted about an hour. During phone call setup a 1:1 interview. Offered job a few days after the 2nd interview.
Interview questions [1]
Question 1
Describe a scenario where you sold additional merchandise to a customer.
I applied through an employee referral. The process took 2 weeks. I interviewed at Verizon (Houston, TX) in Jun 2009
Interview
It depends on interviewing since a lot of that is not truly done when hiring within the communication community. If you go thru more than one interview, you may have as much as three. Sometimes that's done by a manger and or district manager.
They ask the standard questions: tell me about a time when this and that happened and how did you handle it. Sometimes they may want you to pitch a sale about anything, like maybe a pen.
Interview questions [1]
Question 1
There isn't a true format they use, so it really depends on the interviewer. But it's a very cliche way of interviewing. You can easily google what do retail manager normally ask of a person in an interview. You will see a lot of the same questions.