I applied online. I interviewed at Verizon (Coeur d'Alene, ID)
Interview
I submitted application online and had a phone interview scheduled. As an absolute emergency came up, I tried to reschedule. I sent an email that explained my situation and that I would not be able to make the phone interview in 6 hours. I got NO response and tried for weeks to contact my interviewer. Guess it was a blessing in disguise, I was overqualified.
I applied online. The process took 3 weeks. I interviewed at Verizon
Interview
Typically you will meet first with an Associate Director and a member of HR. The next interview will be with 2 Associate Directors and then sometimes there is a 3rd where you will meet with the Call Center Director. The questions are behavior-based...."Tell me about a time when...." so if you review top behavior based interview questions for managers online you should be fine. Make sure to answer in the STAR method, situation, task, action, result. Not all questions will be like this but most will. Also, quantify you answers/results with NUMBERS!
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult employee that was also your top performer. Tell me about a time when you missed a deadline.