I applied online. The process took 3 weeks. I interviewed at Verizon (Houston, TX) in Apr 2019
Interview
Interview process was very easy and straightforward. Contacted by a recruiter, asked basic questions about my background and why i was interested. Had a follow up interview with same recruiter, more in depth questions around scenarios dealing with customers and coworkers. Was offered job and accepted. Took maybe 3 weeks total.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a rude customer? Tell me about a time you had to handle a dispute with a colleague?
I applied online. I interviewed at Verizon (Phoenix, AZ) in Aug 2023
Interview
I first submitted an online application, then was asked to complete online assessment. After 1 week I had a Phone interview then 5 days later had an in person interview.
I applied in-person. The process took 2 weeks. I interviewed at Verizon (Atlanta, GA)
Interview
STAR- Situation, Task, Action and Result. They ask about previous roles and what actions you took in the role and what was the outcome. They also ask about accomplishments and roles and how to deal with negative situations.
Interview questions [1]
Question 1
Tell me about a time you had to work with a difficult team member. What did you do to overcome it, and what was the result?