Easy and quick. The interview process took less than a month. Easy interview questions. The interview process was quick, taking less than a month. The interview questions were easy, and the overall experience was straightforward and efficient.
Interview questions [1]
Question 1
What are your strengths? How many years have you worked in customer service
I applied in-person. I interviewed at Verizon (Bengaluru) in Mar 2021
Interview
Overall the process went well more on technical questions and along with scenario based situation and how well we are to taggle it. Explain any one of the situation what was the issue and how we resolve it
I applied in-person. The process took 3 weeks. I interviewed at Verizon (Dallas, TX) in Sep 2015
Interview
Was contacted by recruiter via email 2-3 weeks after applying.
Proceeded to a telephone interview which was more formal than expected, situational questions, verification of resume credentials etc.
Contacted by phone very quickly after that for in person interview with store manager. This was conducted by the general and assistant. The general manager made 2 negative comments about my previous employer (NOT a competitor company either!) and this really set a downer tone for the interview. The general manager was expressionless and doesn't seem approachable.
They made me feel like I was making a bad decision for taking a pay cut and kept asking why I was leaving my last job. I had relocated for personal/ family reason.
They did not sell the position but rather spoke about how slow the store is overall and how small the DFW market is. (?!?)
Similar situational questions were asked and be prepared to speak about the Verizon products, they gave me one in particular to study.
Interview questions [1]
Question 1
Tell about a time you helped a customer with technology and what was the outcome