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      Unifi

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      Passenger Service Agent Interview

      Apr 19, 2016
      Anonymous employee
      Orlando, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Unifi (Orlando, FL) in Apr 2016

      Interview

      I was offered a Hirevue video interview after I submitted my resume to Delta Airlines. They contacted me by email within the hour after receiving my resume. The first place I went to is the Hirevue website. I wanted to know how the interview worked and also if I could read about the experience from other users. I also found the reviews on Glassdoor and interview experience very helpful. The first advice I would suggest is to prepare as much as you need your answers to common interview questions. You will find doing a simple Google search as a good starting point. Hirevue is easy to use. I used my Iphone and the Hirevue app. I did not hate this type of interview as much as I thought I would. In fact, it was rather a pleasant experience. You have the opportunity to do as many practice interviews as you need. Do that! You will be much more confident in the actual interview if you do. As I said, I used my iphone with the Hirevue app this would work just as well with your tablet or computer. I can't stress enough how important it is to treat this as if it was a face to face interview. Dress appropriately, in business attire. I have read in other reviews that people had four questions. I had six, but they were not difficult. Preparation is the key and will help you. Some final details. You can take as much time as you want between questions. Just remember you have only 30 seconds to form your answer before the clock starts and then you must answer within the two-minute time limit. Here is some excellent youtube video interview advice from Careerly.com. Just search Careerly on Youtube.

      Interview questions [4]

      Question 1

      Why should we hire you? What are your skills to do this job?
      Answer question

      Question 2

      Tell us about a time you had a difficult, upset,distressed customer. What was the situation? what did you do? what was the result?
      1 Answer

      Question 3

      Give an example of a high-stress, high-pressure situation. What did you do and how was it resolved?
      Answer question

      Question 4

      You are almost sure to get asked this question: How well do you work in a team? What did you do? What was the goal? What was the result?
      Answer question
      36

      Other Passenger Service Agent Interview Reviews for Unifi

      Passenger Service Agent Interview

      Dec 25, 2022
      Anonymous employee
      Shreveport, LA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Unifi (Shreveport, LA) in May 2022

      Interview

      I was called into my direct supervisor, the station manager's, office, and we began the interview after introducing ourselves. After confirming the position, application details, etc., I was asked the typical, expected interview questions, ranging from questions about myself and history to situational, "what-if" questions. The interviewer also had a form with my name already on it they were jotting down brief response notes on, along with my resume beside it printed out. I was then offered a job on the spot and began on boarding paperwork and completed the drug test as well within 15 minutes after conclusion of the interview.

      Interview questions [2]

      Question 1

      Describe a time there was a conflict between you and another coworker at a prior job; what was the situation, and how did you handle it?
      Answer question

      Question 2

      How would you de-escalate an angry passenger or conflict?
      Answer question

      Passenger Service Agent Interview

      Apr 30, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Unifi

      Interview

      It was a group interview. We interviewed in a group due to it being a new station. It was fine. I'm only filling out this review so I can continue to check glassdoor

      Interview questions [1]

      Question 1

      Why would I remember this?
      1 Answer

      Passenger Service Agent Interview

      Oct 22, 2020
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Unifi in Jul 2020

      Interview

      Phone interview during covid. She was on speaker phone and I could not hear her properly and she essentially ended the interview because I kept asking her to repeat her questions

      Interview questions [1]

      Question 1

      Please tell us about yourself
      1 Answer