The first interview I went on was with a very nice and accommodating woman Who explain the job to me in great detail and didn’t sugarcoat anything but she was also very easy to talk to, that was the first and last nice person that I met while interviewing. I didn’t hear anything for about two weeks until I got an email correspondence from HR and it asked me to schedule my drug test. I went to the drug test a few days later and got an email saying that I was scheduled for training, so obviously I assumed that I passed. Pretty straightforward interviews, she asked me about my previous experience and how I handle customers, especially mad customers.