Transport for London interview questions

First of all, we were informed that we will have three stages to be assessed on - Stage 1: Data Interpretation and Written Communications. Stage 2: Role play and Stage 3: Competency based interview. The tests at stage 1 were pretty straightforward but you had to pay attention to detail and there was not enough time to go back and review answers you had written do before. Assessors were VERY strict on when to pick up your pen or turn the page so that it is a fair test for everyone. The assessment started off with 20 people, one was disqualified at the beginning (for picking up her pencil) and only 7 people had passed after the first stage. I passed the first stage but when the role play came around, I did the best I could and treated the lady (assessor being the customer) as I would have liked to be treated but when I was called, I was told that I did not meet the benchmark and that she doesn't know why. She said I should try again in 6months and that people do not normally pass on their first go but no feedback on what I lacked or what I could improve on was mentioned which I felt does not really help me improve.

Initial application followed by numerical reasoning test, video interview and assessment centre. Assessment centre consisted of group task, written task, individual presentation and one on one interview. Overall very easy and efficient process.