I applied online. I interviewed at Transport for London in Dec 2022
Interview
I got invited to a written test which involved basic numeracy, literacy & timetable referencing. Relatively easy and you get practice material once you book a date and time for that test. Next I got invited to do a role-play which was the most nerve racking part of the interview process but as long as you can show that you're empathetic, approachable and somewhat knowledgeable you should be able to successfully pass the role play. Remember you're given a scenario in the role play which you have to solve within the allocated time given. Finally I was invited to a virtual interview which was a competency based Interview which was very straight forward i.e. "could you tell me a time you were part of a successful team and what made it successful" type of questions. I got a job offer 5 months later and I am now waiting for a start date.
The interview was super easy. You usually go through 2 short interviews. They asked about very basic questions, like where you live, how you commute, and what your availability is. One question they asked was what you think good hospitality is. You know right after if you are hired or not.
Applied online, followed up with an online behavioural and situational judgement assessment with some (around 5) video response answers, pretty straightforward questions about why you want to work for this company, what you want to learn, and what you want to achieve
Interview questions [1]
Question 1
What skills would you like to learn in this position?