I applied online. The process took 8 weeks. I interviewed at Transport for London (Londres, Inglaterra) in Aug 2024
Interview
There were two stages: First a written and data interpretation test. If you were successful in this, you had a role play and a situational behaviour type of interview. The role play involved you, the assessor and a customer. The role play is based on a real life situation probably you’ll face during work in a daily basis.
Interview questions [1]
Question 1
How would you approach this scenario? Passenger using contactless and it not working on barriers during peak time.
Online application via the company's job portal, with CV and cover letter submitted. Straight to single round interview upon selection from initial application. Response times were long but easy process
Very old fashioned company. Were only interested in their own job and what I could do for them rather than checking if I was a good fit for the company. Not very friendly and decided not to pursue further. They obviously had several interviews to do so were ticking boxes from a list. They also didn't offer any feedback or even let me know if the interview was successful or not, which I consider rude and unnecessary.