Transport for London CSA - Customer Service Associate interview questions

An HR team with no ethical standards at all. After I got the offer, I started to ask the company to apply for a visa and delivered the application form. After two weeks, I didn't get any reply, the person in charge didn't even reply to my emails and avoided answering my calls. Finally, two weeks later, an email notification was sent to all the applicants, including those who had already got an offer. The superbly incompetent team caused me to have to leave the UK within 20 days, which I wasn't even prepared for. It would have been understandable if I had been told in advance that I would not be able to apply for a visa. The whole team disappeared and it was a surprise. I would advise anyone who wants to apply to think about this: Will this management team make any progress in the London system? Will they treat their staff well?

Easy going and fair Very fast paced and critical thinking Helping out customers Checking the validity of tickets through zones, expiry dates and all. 20 questions in 10 mins 10 questions in 10 minutes Checking your ability to spot grammatical errors too 7 minutes