I applied in-person. The process took 3 weeks. I interviewed at Tommy Hilfiger (Ciudad de Quebec, QC) in Jul 2009
Interview
Went to give the resume, got called about 1 week later for an interview
1st interview: with a keyholder, in the officie, quite short, mainly discussed about my availibilities.
I called the store a week after the 1st interview, they invited me for a second interview.
2nd interview: with another keyholder, we sat on a bench in the shopping mall, she asked a couple very basic/standard interview questions.
Interview questions [1]
Question 1
What do you know about the company (I had done my research before so it was easy)
Asked me about how I would help customers and I told them I love to help customers and then they asked me to fold clothes and then walk through how I would clean the store
Got asked basic qualification questions around experience with customer service and ability to communicate. Also got asked if I can speak another language. Process was one round and fairly quick
I applied online. I interviewed at Tommy Hilfiger (Wembley, England) in Sep 2025
Interview
Interview was very good, asked questions about previous roles and experience, asked how I would support customers etc. Made me feel welcome and comfortable and supported me through the whole process.