ThousandEyes interview questions

The interview process is what one would expect to experience from any tech company: Resume Review, Phone Screen, Take home assignment, and 6-8 hour onsite interview. I was initially contacted by the management team to do a Phone Screen. During the Phone Screen, I was impressed with the way the interviewer helped me to understand the process. I stumbled on the questions asked here. However, the interviewer gave me an additional assignment to complete which involved understanding how traceroute works at the lowest level. At the end of the Phone Screen, I was given topics to review and invited to set up a free trial with the ThousandEyes Product. After a few days, I was informed by the company that I was moving forward in the interview process. This is where the interview process became challenging. I received a take-home assignment which involved several different troubleshooting, networking, communication, and process-thinking based questions. I would be remiss if I did not mention the level of difficulty of these questions. They are clearly designed to be challenging and make one think. I was not disappointed. You have one week to complete this assignment, but additional time will be given if you request it. It took me 6 days to get through these questions as I had to do quite a bit of research. I believe this is by design. About a week later, I was notified that the company was moving forward in the interview process. The next step was to go to an onsite interview. I interviewed with three other Customer Success Engineers, the Director, and had a panel interview. The three Customer Success Engineers asked me technical questions relating to how the internet works, Linux sysadmin, and general customer interactions. The Director asked me "cultural fit" questions. Then came the panel interview/challenge. You are given one hour to prep for the challenge. In this hour, knowledge of the ThousandEyes product is key, which is why one is invited to set up a free trial so early in the interview process. I highly recommend one does so. After this hour, you are in a conference room with four or so Customer Success Engineers. I cannot stress enough how attention to detail and well-thought-out statements are important to this portion of the interview. At the end of the day of interviews, I was mentally exhausted. I felt challenged and motivated. A few days later, I was notified that the company wished to extend an offer, which I accepted.

The interview process took almost 5months. I would say it was a bad choice for me to go onsite and give the interview. It started by me applying on their career site and within a week a got a call from the manger of the team. The conversation with the manger was judging my skills and experience and why i was interested in the role. It went well and i was invited for a technical interview with one of the senior team member. This interview was a good one. It was 80% technical and 20% on the behavioral side. On technical questions, they asked everything from layer 2- layer7 and the ones you are confident in, they would go a bit deeper. Linux and any coding language you work on they might ask questions as well. I did well in that because the interviewer told me immediately that he was satisfied and wanted me to move on to the next stages. The next stage is the famed home work. The homework is an intense and it takes lot of time and effort to work on. You get to use the tool more deeply and understand how the tool itself works. Once you submit the home work, you have to give a presentation on any technical topic you work on a day today basis through webex to the actual team members. It went well and the manager wanted me to have the onsite interview. This is where the issue with the company starts. Scheduling took longer and finally made to Austin. Met different team members who just wanted to know me and the direct team members were cool and it was good talking to them. Then I met someone from the customer support team. His attitude towards me was not welcoming. He was like straight on your face and I kind of felt discomfortable. But I would say the worst experience I had was with their VP. I was told it was a culture fit session with him but it was not. He and I went to the same school so he asked something on that. . He was asking more on the products of my current company and I was not comfortable with that. Then he kinda made fun with my current company(which I didn't like). Even though you have a good product doesn't mean you can comment on some company like that. I personally didn't like his demeanor towards me and overall I got a feeling that the culture from the VP is not the kind of company I wanted to work. At that moment I realized even if I get this opportunity, I would say no.I didn't like people making fun of my current company. Yes, I am looking for a new role but that doest mean in front of me you can make fun of my company. Then the second half of the day we had the presentation. I seriously don't get it on why this was kept in the first place. I personally didn't do a good job here. Too many questions were asked to me like more on the tool and how it works and all small details. The company needs to understand that i have never used this tool before and you expect me to know everything. You cannot expect me to know everything and that is the biggest problem with this company. The way this round works is that everyone throws a questions at you and if you say something wrong they just come after you till you say it was a mistake. This is a culture issue in this company. You had given me a run down on what i need to do on the tool earlier in the interview stages which was deep dive and the manager felt i did a good job and i moved on to the next round then why you need to judge me here . They expect you should know everything on this tool which I feel should change from their expectations. I was soo much pissed when they said that you want me to work for a lower role on an another team. This is like waste of my time and their time. I wasted soo many hours on preparing for their interview and this is how you treat me. Respect the candidates. If anyone from the company is reading this, review your process. I am completely disappointed with this company. The culture needs to be changed. If you need to outshine in the world of silicon valley, you need to think a lot on it. Your competition is doing a good job on it since I went through an interview process with them and it was far better than this one.