Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Thomson Reuters

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Thomson Reuters reviews | Thomson Reuters jobs | Thomson Reuters salaries | Thomson Reuters benefits | Thomson Reuters conversations
      Thomson Reuters interviewsThomson Reuters Customer Success Manager interviewsThomson Reuters interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      Oct 15, 2025
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Thomson Reuters in Oct 2025

      Interview

      I recently interviewed for a Customer Success Manager position and had a great experience working with the recruiting team. In the end, I received another offer that was simply too good to pass up, so I decided to withdraw from the process. Although I didn’t have the chance to meet the hiring manager or broader team, both recruiters I interacted with were incredibly responsive, friendly, and professional — they left a very positive impression of the company. The firm’s suite of legal AI solutions is truly impressive, and this role was one of my dream opportunities. I hold the company in very high regard and would absolutely consider applying again in the future. I would also highly encourage others to explore a career with TR.

      Interview questions [1]

      Question 1

      How does your day to day look like?
      Answer question

      Other Customer Success Manager Interview Reviews for Thomson Reuters

      Customer Success Manager Interview

      Jan 25, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Thomson Reuters

      Interview

      It was very straightforward. I applied and had an interview with the hiring manager, then VP of CS, then a final presentation/ case study. I was promptly updated after each interview. The process was seamless.

      Interview questions [1]

      Question 1

      Tell me about a time where you had to lead an implementation for a difficult client. How did you go about it?
      Answer question

      Customer Success Manager Interview

      Jul 3, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Thomson Reuters in Apr 2025

      Interview

      Interview went well, I passed all 3 stages. Recruiter then team leader and manager. Then after recruitment assistant called me and started asking about my salary expectations and notice period. It’s felt like I’m just a number that they are not considering my experience and qualifications rather want someone to start asap to fill the gap. Very unfortunate as top notch candidates have garden leave or long notice period. I have requested feedback but they never responded.

      Interview questions [1]

      Question 1

      Describe your day as CSM Responsibilities and clients I work with
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Cisco
      4.0★Compensation & Benefits
      avatar
      Salesforce
      4.4★Compensation & Benefits
      avatar
      SAP
      3.9★Compensation & Benefits
      avatar
      Capgemini
      3.7★Compensation & Benefits