Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      The Emirates Group

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: The Emirates Group reviews | The Emirates Group jobs | The Emirates Group salaries | The Emirates Group benefits
      The Emirates Group interviewsThe Emirates Group Customer Service Professional interviewsThe Emirates Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Professional Interview

      Mar 9, 2021
      Anonymous employee
      Dubai

      Other Customer Service Professional Interview Reviews for The Emirates Group

      Customer Service Professional Interview

      May 23, 2018
      Anonymous employee
      Dubai
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at The Emirates Group (Dubai) in Feb 2021

      Interview

      It was an online interview due to covid pandemic the process was smooth and the questions were professional and direct. I'd say the interview was efficient . I got 4 question all of them about customer service .

      Interview questions [2]

      Question 1

      What is customer service to you ?
      1 Answer

      Question 2

      Describe the best customer service
      1 Answer
      5
      Easy interview

      Application

      I applied online. The process took 6 months. I interviewed at The Emirates Group (Dubai) in Jan 2017

      Interview

      It was a great experience, though patience is really a great virtue when it comes to their interviews, we started d day with having English test listening , later we went ahead for essay writing, we were asked to wait foe a while, our number was cut down, so we later proceed to the 1 on 1 interview, which took about 15 minutes , questions like, why do you want to join Emirates

      Interview questions [3]

      Question 1

      How do I handle a customer who transfers aggression, or who already had a bad day before getting to me
      Answer question

      Question 2

      How do you provide an excellent customer service to a customers
      Answer question

      Question 3

      Why do you want to leave you current job
      Answer question

      Customers Services Professionals Interview

      Jun 22, 2016
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at The Emirates Group in Jul 2015

      Interview

      Very very long process. We started early morning from 7:30 till 2:30 in the afternoon during Ramadan it's bit tiring but overall experience was amazing. Emirates staff is exceptionally smart, talented and that's the thing they are searching in their new brand ambassadors

      Interview questions [3]

      Question 1

      have u ever encountered unruly customers?
      Answer question

      Question 2

      why do you left ur previous job?
      Answer question

      Question 3

      Any topic issue or debate where you felt ur colleague's were wrong ?
      Answer question